Return & Refund Policy

60-Day Money-Back Guarantee

We stand behind every Toneva Adapt foundation stick. If you’re not 100% satisfied, we’ll make it right — no complicated process, no hassle.

✅ What’s Covered

• Item arrived damaged or defective → Full refund or free replacement, no return needed.
• Wrong item received → Full refund or correct item sent immediately.
• Not satisfied with the product → Return within 60 days of delivery for a full refund.

❌ What’s Not Covered

• Returns requested after 60 days of delivery.
• Items with damage caused by misuse or improper use.
• Items that have been more than 50% used.

📦 How to Request a Refund

1. Email us at support@toneva.co with your order number and reason for return.
2. We’ll respond within 1–2 business days with next steps.
3. Refunds are processed within 5–7 business days after approval.

❓ Questions?

Contact us at support@toneva.co — Mon–Fri, 9AM–6PM EST.